Privacy policy

Siffashion takes its responsibilities in relation to protecting your Personal Data and compliance with Applicable Laws very seriously.

Please read and review this Policy, which will inform you how we collect, use, process and disclose your Personal Data. We may also collect and process your Personal Data under any exceptions to Applicable Laws, which are not set out in this Policy. We trust that it will assist you in making an informed decision whether to provide us with any of your Personal Data.

For the purposes of understanding Siffashion's Personal Data Protection Policy ("Policy"), capitalised terms used in this Policy shall have the following meanings:

"Personal Data" means any data, whether true or not, which is (a) about an individual who can be identified (i) from that data; or (ii) from that data and other information to which we have or are likely to have access and would include data in our records as may be updated from time to time, or (b) defined as "personal data" or "personal information" under any Applicable Laws.

"Platforms" means collectivel Siffashion's Social Media and Website, and any other websites or applications which we may own or operate from time to time;

"Retail Goods and Services" means sales of goods or provision of services in relation to any of the following (whether through physical or online channels or in any other media now known or available in the future)

"Social Media" means Siffashion's pages and accounts on third party social media platforms such as Instagram, Facebook

"Website" means the Siffashion website accessed at the following address https://www.siffashion.com ; and

"Siffashion, we, us, or our" means Jade E-Services Hongkong Pte Ltd or its wholly owned subsidiary Siffashion Pte Ltd.

During our relationship with you, we may collect Personal Data from you. Examples of the types of Personal Data we may collect include your name, contact details, mailing and delivery addresses, email address, birthday, network and device data, your shopping or browsing behaviours, facial image, voice recording (for customer service calls) and any other personally identifiable information which you have provided us in any forms you may have submitted to us, or in the course of any other forms of interaction between you and us.

We will notify you when you must provide such Personal Data. We may also request other Personal Data from which is not marked as "mandatory" where it is entirely voluntary for you to provide such Personal Data， though please note that such personal data are used for the purpose of improving our understanding of our Platforms' and users and providing better products and/or services

We may update this Policy to ensure that it is consistent with industry trends and/or any changes in legal or regulatory requirements. You agree to be bound by the prevailing terms of the Policy as updated from time to time. We will endeavour to notify you by email or by notice on the Website of any material changes to the Policy

We usually do not collect your credit card details, whether to process your payment or for customer service purposes. Your credit card details are collected, processed and stored directly by our third-party payment processors pursuant to their terms of use and privacy policies. None of your credit card details are stored with us. However, we may collect your bank account details to process refunds.

We may use and disclose your Personal Data for purposes necessary to provide you with our products as services, including to:

1. register and maintain your user account and to verify your identity or age;

2. process your order for our products or services, process or collect your payment for the order;

3. deliver or perform the products or services you purchased, including our couriers calling or messaging you to obtain your delivery instructions;

4. process your returns or refunds in accordance with our Terms of Service;

We may also use your Personal Data (a) for other purposes which are reasonably related to the Purposes and where we have obtained and maintain related consent, the Additional Purposes; or (b) in circumstances where such use does not require consent under Applicable Laws.

Note: We cannot use your Personal Data to send you any marketing communications without your consent. If you have given us your consent, you may withdraw your consent in accordance with paragraph 6 (Request to Withdraw Consent) below. If you withdraw your consent for us to use and process your Personal Data the Purposes or the Additional Purposes (except relating to sending you marketing communications), we may no longer be able to provide you with the related products, services or benefits associated with our promotion.

For any questions relating to your Personal Data or about this Policy, if you have a complaint regarding the collection, use or handling of your Personal Data by us, or a question about how we are complying with Applicable Laws, you may contact our Data Protection Officer via one of the following methods:

Emails and letters should clearly state that you are making a data protection query, request or complain in the subject line to ensure the matter is dealt with expediently. We will strive to deal with any query, request or complaint promptly and fairly.

GOVERNING LAW

This Policy and your use of this Website shall be governed in all respects by the laws of Hong Kong, and the parties hereto irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts.

UPDATES ON DATA PROTECTION POLICY

As part of our efforts to ensure that we properly manage, protect and process your Personal Data, we will be reviewing our policies, procedures and processes from time to time. In this regard, Siffashion may update this Policy to ensure that it is consistent with industry trends and any changes in legal or regulatory requirements. We reserve the right to amend the terms of this Policy at our absolute discretion.

Any amended Policy will be posted on our website and can be viewed at https://www.Siffashion.com./privacy-policy. By continuing to use our Platforms and/or services after the Policy has been amended, you hereby agree to be bound by the terms of such amended Policy.

Nothing in this Policy shall limit your rights under Applicable Laws.

This Policy will be in the English language .